MEDDPIC is a sales methodology that stands for Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, and …

Obviously we are all experimenting with ChatGpt and the other flood of AI tools that are rushing to own some of our head space at the moment. But …

Sales forecasting is a real and age-old challenge for companies regardless of industry, product, or service. It entails estimating what your …

Today’s consumer is increasingly accustomed to a digital world that offers intuitive interfaces, around-the-clock availability, real-time …

Five easy ways to tell its time to change your CRM, or not.It has been said that Change is the hardest thing to do and companies tend to stick…

Salesforce CRM is a powerful tool for managing customer relationships and streamlining sales, marketing, and customer service processes. However, …

All of us have heard the complaints about lead generation and felt the pain of less than hoped for sales. "The old methods don't work"…

With a large proportion of US businesses now firmly entrenched in the salesforce.com camp with regard to CRM, I thought I would suggest a few ways …

Outsourcing Salesforce support is almost always a better option than hiring a staff person.Cost savings: Outsourcing Salesforce support will…

It is no secret that in our lives today, we use our phones more than any other device. According to Statista, there are nearly 4 billion global …

What makes a ‘top’ performer? It is an interesting question and at first glance it would be easy to provide a list of “How to Sell” …

Wow – if you’ve been part of raising any round of venture capital you know how freaking awesome that feeling is that someone (any VC/Angel/Investor)…

It seems like everywhere you look CRMs like Salesforce, Oracle, Microsoft, Hubspot, Sentia all espouse the benefits of CRM, but for those of us …

This week we’re going to focus on the features and benefits of CRM’s that really matter to sales representatives. Here is a short list of top …

You just deployed a brand-new CRM company wide, only to find whispers of insurrection in the tea room and your sales team continuing to use Excel …

It is called ChatGPT. She asked it to write descriptions for store listings and social media posts. For example, she asked for a short summary for a…

In our last article “5 Things your CRM Vendor Doesn’t Want you to Ask” we went over some of the things that a salesperson will try to get you …

Robert Solow was so right! I recently re-subscribed to Harvard Business Review and in searching through a library of past articles found one that …

Training can be one of the most intimidating a challenging parts of the integration of a new CRM. Let’s face it, this can make or break the …

CRM is a fancy acronym for a customer relationship management system. It’s a class of software that has been around for over twenty years and …

Lead Scoring 101Lead scoring is definitely ‘flavor of the decade’ at the moment and the chase for an effective tool has resulted in many …

I was reading a HBR article last night "Why AI Failed to Live Up to Its Potential During the Pandemic". and felt that I needed to write about some…

Have you ever considered what traits make a ‘super’ sales performer? Everyone wants their teams to sell more. So how can they reproduce the …

Most of today’s CRM solutions have a feature set consisting of contact management, activity and forecasting. Some also include lead scoring, …